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Our Team

It’s a Matter Of Trust

You want someone to care for your pet as if they were their own and you want to feel confident that anyone who enters your home is responsible and trustworthy. That’s why we only hire pet specialists who have experience in pet care and customer service, most with former careers in client service who have been extensively screened and trained.

Nicole Brown

Nicole Brown

CEO, SAMP

Nicole’s career working with animals began in Los Angeles. After graduating from the University of Miami with a double major in English and Communication, Nicole moved to the west coast to pursue a career in television. While working for the William Morris Agency, Spelling Television and Bruckheimer Television she craved an outlet for stress management and began volunteering for The Amanda Foundation, a non-profit organization that rescues and rehabilitates dogs from East LA shelters.

In 2004, Nicole packed her bags and drove across the country back to her hometown of Miami, Florida, with the intention of learning all that she could about animal welfare. Immediately, Nicole began working for the Humane Society of Greater Miami, where she was involved in all aspects of the organization’s operations and helped open the Soffer-Fine Adoption Center in North Miami, Florida. After three years, Nicole decided it was time to go out on her own and Miami Pet Concierge was the result.

Since MPC’s opening in 2007, Nicole has continued to grow and learn as much as she can about animal welfare. She earned her Small Animal Massage Practitioner (SAMP) Certificate in Maintenance, Performance, and Rehabilitation Massage from Northwest School of Animal Massage. Nicole specializes in Myofascial Release Therapy (MFRT), Trigger Point Therapy (TPT) and Stress Point Therapy (SPT). Nicole has also trained under Cindy Horsfall of La Paw Spa and is certified in Canine Aquatic Therapy after graduating Levels One and Two of Heart of Canine Aquatics Training Programs. Nicole is the only SAMP in South Florida with these unique set of massage credentials.

Currently, Nicole is working on her Certificate in Applied Animal Behavior at the University of Washington with the expected graduation date of May 2018.

Nicole is the proud mom to Gus, a Terrier mix, adopted from Miami-Dade Animal Service, Dorothy, a paralyzed Yorkie whom she rescued & rehabilitated from United Yorkie Rescue, Lady the Beagle, Moriarty the Beta fish and Elle, the feline of the house whom she hand-raised.

Yvonne

Yvonne

Operations Manager

Yvonne was born in the Bronx and grew up in Poughkeepsie, New York. Her passion for animals comes from her mother and started at a young age, continuing through high school when she worked for a woman who raised Old English Sheepdogs and kept Llamas and Guinea Fowl as pets. A graduate of Boston University with a degree in Biology and a minor in Psychology, Yvonne spent over eight years working for the University of Miami’s Sylvester Cancer Center as their Senior Manager of Finance. In her spare time, Yvonne loves to read, go to the movies, hang out with friends and family, be by the ocean, and, most of all, spend time with her “fur-kids”. She is currently mom to Max, a Sheltie mix, and Henry, a Muppet dog – both rescued from MDAS and two cats, Sophie and Sebastian. Yvonne has been working part-time for MPC since the Fall of 2012.

Ariele

Ariele

Office Manager

Ariele was born in New York and raised in Miami.  She graduated from the University of Miami with a degree in Communication, specializing in broadcast journalism and sports administration in May of 2016. Ariele is currently pursuing her Masters in Biomedical Sciences at Barry University. She joined Miami Pet Concierge as Office Manager, with the hopes of making our clients experience the best, as she knows how much people love their pets and she enjoys providing excellent customer service!

 

Azary

Azary

Pet Care Specialist

Azary was born in Matanzas, Cuba and raised in Miami, Florida where she attended Miami Coral Park Senior High School. She graduated from Florida International University in May 2017 with a BS in Biology and minor in Chemistry. Her plans are to immediately enter med school to become a Pediatric Doctor. Azary’s hobbies include cycling, working out, swimming, and reading. She is the proud Momma to Max, a Shih Tzu who loves to eat EVERYTHING!

Brooke

Brooke

Pet Care Specialist

Brooke is a Miami native who graduated from Coral Gables Senior High School.  Prior to starting her freshman year at the Univesity of Florida, where she is pursuing a degree in Psychology, Brooke was a 2016 Global Citizen Fellow spending a year in Senegal. We are happy to have Brooke back for the summer, as she recently completed a semester at Watson University in Dever, Colorado studying Social Entrepreneurship. In her off time, Brooke enjoys boating, hiking, baking and spending time with her four-legged best friend, Ruby.  Her Mastiff/American Bulldog mix.

Carlos

Carlos

Pet Care Specialist

Carlos was born and raised in Miami and attended South Miami Senior High School. He has loved animals his entire life and has been the owner of many, including dogs, cats, birds, turtles, and small caged pets. His passion for animals brought him from Corporate Management to MPC as a lead Pet Care Specialist. In his spare time, Carlos is a talented Graphic Artist, specializing in Digital Art and Graphic Design and loves spending time with Ryu, his black Labrador Retriever.

Heather

Heather

Pet Care Specialist

Heather was born and raised in Miami, Florida and studied Marine Biology at the University of West Florida in Pensacola. For over 7 years she worked at the Miami Seaquarium as the Education Manager, where she developed educational programming for children ages 2-18 years old covering topics such as Marine Biology, Marine Life and Animal Conservation. Currently, Heather works full-time as a Recreational Specialist for the Miami-Dade County Parks and Open Spaces, where she is responsible for public programming and events for the southern region nature centers. Heather joined the MPC family in 2009 as a part-time dog walker, overnight petcare, and pet sitting specialist. Having grown up in a house full of pets including her beloved Beagle, Lucky, a gecko lizard, hamsters and fish, Heather’s passion for pets has made her the “go to” for all things MPC overnight pet care!

John

John

Pet Care Specialist

John was raised in Miami, Florida and studied Computers and Graphic Design at Keiser University. The “go to” pet photographer in Miami, John is the owner of Max Norman Pet Photography. His passion for animal rescue lead him to spearhead a campaign at Miami-Dade Animal Services that proved that if professional photographs of adoptable dogs and cats were taken, they lead to higher adoption rates. John defines “volunteer”. He volunteers for many organizations including The Cat Network, Labrador Retriever Rescue, Smitten with Kittens, Operation Paws, among others. John is the full-time pet photographer at www.applauseyourpaws.com and is the proud dad of five rescued cats.

Julian

Julian

Pet Care Specialist

Julian was born in Morristown, New Jersey and has been a member of the South Florida community for the past 12 years. A graduate of the School of Business Administration at the University of Miami, Julian has spent many years honing is skills at the managerial level of various companies. Julian’s love for animals started with his childhood dog, a Dalmatian, and continues today as he is the proud owner of a senior Beagle named Lady. In his spare time, Julian enjoys working in his woodshop crafting various furniture pieces from locally reclaimed materials.

Rachael

Rachael

Pet Care Specialist

Rachael was born and raised in Toms River, New Jersey. She is a graduate of the University of Miami with a double major in Elementry Education and Sociology. Rachael has been teaching for over twenty years and is currently working with kindergartners at the Arther Meyer Jewish Academy in Palm Beach Gardens. Rachael joined the MPC team part time, providing overnight pet care for our client’s pets. She is the proud Mom to Leo the DSH cat she rescued off the streets of Miami.

Phil

Phil

Pet Care Specialist

Phil was born and raised in South Florida and is a graduate of Southridge Senior High school. Phil worked for over 15 years in the restaurant business, managing Outback Steak House and Anthony’s Coal Fire Pizza. During this time he became interested in investing in the stock market. As luck would have it, Phil found his passion and began day trading as his full-time job. Having grown up with animals including several cats, a Husky/Shepard mix and a Great Dane, Phil’s love for animals led him to join the MPC team providing Overnight Pet Care!