About us

Nicole’s career working with animals began in Los Angeles, California. After graduating from the University of Miami with a double major in English and Communication, Nicole moved to the West Coast to pursue a television career. While working for the William Morris Agency, Spelling Television, and Bruckheimer Television in one hour scripted series, Nicole found an outlet for stress management by volunteering for The Amanda Foundation. This non-profit organization rescued and rehabilitated dogs from the streets of East LA.

Finding her work with dogs a life changer, Nicole moved back to Miami, Florida, intending to learn all that she could about animal welfare in her hometown. Immediately, Nicole began working for the Humane Society of Greater Miami. She was involved in all aspects of the organization’s operations, fundraising and helped lead the capital campaign for the organization’s Soffer-Fine Adoption Center in North Miami Beach, Florida.

In 2007, Miami Pet Concierge was developed and began out of both a labor of love and need. After years of working in and around the animal shelter system, Nicole learned that one of the number one reasons pets were being given up or returned was “time,” or lack thereof.  With this knowledge, Nicole started a business that would help pet parents and teach pet parents how to be the best. With just a little guidance, education, and support, Nicole has had the opportunity to work hand and paw with thousands of amazing domesticated animals and their families, caring for and teaching them how to cohabitate peacefully.

Continued learning is significant to Nicole.  Since MPC’s opening, she has continued to grow and learn as much as she can about animal health and proper pet care.

Nicole’s Certifications:

• UW-AAB – Certification in Applied Animal Behavior from the University of Washington under the guidance of Dr. James Ha, world-renowned Certified Applied Animal Behaviorist, expert witness, and lecturer.
• SAMP – Small Animal Massage Practitioner in Maintenance, Performance, and Rehabilitation Massage from the Northwest School of Animal Massage, specializing in Myofascial Release Therapy (MFRT), Trigger Point Therapy (TPT), and Stress Point Therapy (SPT).
• CCWT – Certified Canine Water Therapist from La Paw Spa – Levels One and Two of Heart of Canine Aquatics Training Programs.
• Certified Fear Free Professional 
• Certified in Feline Communication from Maddie’s University (Maddie’s Fund).
• Nicole is currently enrolled in the Certified Canine Fitness Trainer Program (CCFT) at the University of Tennessee, working toward her graduation date of summer 2022.

Nicole enjoys spending time with her husband when not running Miami Pet Concierge, Dallas Pet Concierge, or school. She is the proud momma to Slater (Russian Blue mix), Kevin & Jenny (Italian Spinone’s), and enjoys traveling and making pottery.

Born in Nicaragua, Claudia moved to Miami with her family when she was eight years old. She is a graduate of Florida International University and received a double major in Accounting and Management Information Systems. Claudia has had a successful corporate career spanning over 20 years. Claudia was responsible for developing relationships, understanding client needs, and leading diverse teams in her corporate roles. Claudia is also a licensed real estate agent. She brings this experience, along with her exceptional integrity, professionalism, and accountability, to Miami Pet Concierge. Claudia has always loved animals and was surrounded by dogs as a child growing up. She is now a proud mom to a twelve-year-old sweet, happy….and maybe a little spoiled English Goldendoodle. When not playing or walking with her dog, she loves wine, sports, and travel.

Yvonne was born in the Bronx and grew up in Poughkeepsie, New York. Her passion for animals began at a young age, thanks to her mother, who exposed her to various pets, including dogs, cats, birds, and more. In high school, Yvonne worked alongside an Old English Sheepdog breeder, where she experienced all aspects of dog rearing. Yvonne graduated from Boston University with a degree in Biology and a minor in Psychology. Yvonne worked for the University of Miami’s Sylvester Cancer Center for over eight years as their Senior Manager of Finance before changing careers to work with domesticated pets. In her spare time, Yvonne loves to read, go to the movies, hang out with friends and family, be by the ocean, and, most of all, spend time with her “fur-kids.” Currently, she is mom to Max, a Sheltie mix, and Henry, a Muppet dog rescued from MDAS, and two cats, Sophie and Sebastian.

Julian was born in New Jersey and moved to Miami in 2004 when attending the University of Miami, receiving a Bachelors’s Degree in Business Administration. A recent graduate of Florida International University with a Masters in Business, Julian has a successful career as the Senior Vice President of an International Manufacturing Company. His experience and knowledge lend themselves to natural leadership and advisory roles within Miami Pet Concierge. Julian has always been an animal lover with dogs of his own throughout his life. He enjoys outdoor activities of all sorts, as well as kayaking in South Florida’s beautiful waterways. Julian is the proud dad to Slater, the Russian Blue mix, and Kevin and Jenny, the Italian Spinone’s.

Slater was born on the streets of West Palm, Florida, and was rescued from a gas station in the wee hours of the night by a friendly police officer. Our CEO adopted him in March 2020 after she and her husband fell in love with his photo on www.adoptapet.com. Slater can be found in the office playing with pens, stealing straws, watching the printer, or chasing the cursor on the computer screen. When not providing laughs, he enjoys lounging in his hammock, staring out the window, and taking naps on his Momma’s desk. Slater’s favorite things are straws, tennis balls, a magnet shaped like a llama, flip flops, playing in his water fountain, stalking his brother and sister, Kevin and Jenny, the Italian Spinone’s, and any food with carbs!